DynaDrive Product Safety Recall

DYNADRIVE DD60-10 and DD90-11 Pumps

Davey Water Products are voluntarily recalling DYNADRIVE DD60-10 and DYNADRIVE DD90-11 pumps sold nationally by Australian Authorised Davey Dealers from 01/03/2019 to 02/12/2022. Davey Water Products received notification of an electric shock event relating to one of our DynaDrive pumps where a pump was not correctly earthed.

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DYNADRIVE DD60-10 and DD90-11 Pumps

This event only relates to DynaDrive DD60-10 and DD90-11 model Pumps.

IDENTIFICATION
The rating label shows the model number DD90-11 or DD60-10. Units affected have serial numbers between  19079 1000  and 22336 5720.

DEFECT
Dyna Drive DD60-10 and DD90-11 model Pumps may not be adequately earthed.

HAZARD
Risk of electric shock, which can cause injury.

ACTION REQUIRED
Stop using the affected DynaDrive DD60-10 and DD90-11 model pumps immediately by following these  steps:

  • Switch off power at the switchboard using the main breaker switch. If you are unsure how to do this,  contact Davey Water Products on 1300 232 839.
  • Inspect the rating label to verify whether the pump is affected by the recall.
  • If the pump is not affected by the recall, switch power back on at the switchboard using the main  breaker switch. Continue to use your pump as normal.
  • If the pump is affected by the recall, then you should unplug the pump, take a photo of the pump rating label, and register your product using the below link or contact Davey Water Products.
  • With the pump unplugged, immediately switch power back on at the switchboard using the main  breaker switch.
  • Davey will organise a free infield service inspection/repair by a certified technician.
  • The technician will verify the earth terminal connection and repair if necessary.

Register your Details

If you have a Davey DynaDrive, please register your product information in to form provided.

Once you have registered your product, a Davey representative will be in touch with you to arrange an infield service/inspection of your product.

For Further Information

Please contact Davey Water Products on 1300 232 839 (9am to 5pm AEST, Monday to Friday), email  [email protected], or contact your local Davey Dealer where product was purchased from.  See www.productsafety.gov.au for Australian product recall information.