Report an Issue

Product & app bug / vulnerability report

Have you found a bug, security vulnerability, unexpected behaviour, or anything else you would like to report about a product or app you purchased?

Please complete the form with as much detail as possible. Our team will review your report and contact you if further information is required.

REPORTING A SECURITY VULNERABILITY?You can also contact our Responsible Disclosure team directly at [email protected]. Please avoid including sensitive personal information, or publicly sharing the details, before our team has had the opportunity to investigate.








Please explain what happened, when the issue occurred, and any relevant details. If possible, include the steps required to reproduce the problem.

Please provide the steps, device, operating system, browser, app version, or any other information that may help us investigate.

Screenshots, videos, logs or documents. JPG, PNG, PDF, DOC, TXT, ZIP, MP4, MOV, AVI - max 25MB per file